The Restaurant Customer Journey

The 8 Customer Steps For Restaurants

  1. Preparation – Fix all the problems before spending money to bring new customers.
  2. Brand Awareness – Use video and story to connect with your ideal customers.
  3. Create Desire using a “Godfather Offer” that they can’t refuse.
  4. Subscribe in Facebook Messenger to download their coupon and build your database.
  5. Get your prospects to take action and visit your restaurant.
  6. Excite them with your food and service.
  7. Ask them to give you a Review.
  8. Reward them with a Loyalty Program.